Do You Really Need Software Asset Management? Ask the Dutch Police….

Do You Really Need Software Asset Management? Ask the Dutch Police….

Firstly, let’s differentiate between software licence management and software asset management to frame the story:

  • Software licence management is where licences are procured, applications are deployed, maintenance on licences are paid (or not) and eventually the licensing is replaced, retired or disposed
  • Software asset management is where the process, people and technology is in place at a mature level to substantiate a number of the tasks with licence management coupled with additional processes that span across ITIL processes and possibly now even into security / cyber and HR management.

Back to the story… In 2008, a Dutch law enforcement employee accidentally ordered 13,656 licences for a special home working edition of Microsoft Office.  Whilst this order is now known to be in error this resulted in a payment to Microsoft for these licences just short of €3m. read more