Another chance for you to listen to the short series of SCC and IBM webinars relating to the IT challenges that you face in delivering best value in the emerging new normal business world.
They will take you through this 4 part series to give you a better understanding of how SCC and IBM can help you explore the business outcomes most important to you and maximise your resilience in a post-COVID-19 world.
Collaboration intended to enable government to design new cloud-based citizen services
Crown Commercial Service (CCS), the UK Cabinet Office executive agency and trading fund, is taking another step towards breaking down the barriers to public sector cloud adoption, by signing a Memorandum of Understanding with IBM. The three year public cloud agreement will allow all eligible public sector organisations to embark on a secure public cloud journey and innovate with digital solutions and services to help evolve essential services for UK citizens.
Quest Software, a global systems management, data protection and security software provider, today announced the new release of Enterprise Reporter v3.2. Available now from the Quest Microsoft Platform Management business, Enterprise Reporter empowers organizations to easily secure workloads and meet compliance requirements across hybrid-cloud environments with full visibility and support into Microsoft Office 365 productivity workloads. Enterprise Reporter now extends comprehensive support for Microsoft Office 365 with new Microsoft Teams assessment capabilities.
Suppose you were on your way to the cloud when the Shortcut Cab pulled up in front of you. What would you do?
“Hop in, Mac!” the driver would say. “I’ll take you right to the cloud. I know all the shortcuts.”
The Contact Centre industry is undergoing a tectonic shift. The shift to cloud is upending the dominance of hitherto vendor market share and technological roadmaps.
Cloud CAGR will be estimated at 25% p.a. through 2024 and already next year it is expected that the Cloud Contact Centre market will exceed the comparable premise one. This shift also points towards a wider array of choices for companies as they look to leverage the scale and agility of Cloud platforms.